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Warranty & Money Back Guarantee

(Applicable to Multifunctional Printer only)



Machine warranty for 1 year or 30,000 copies whichever come first* inclusive of Labour¹ & Spare Parts² exclude Toner, Developer, PCU, Image Transfer Belt (ITB), Drum Unit, Rollers, Printer Board, Fax Board, Accessories, Papers and other consumables items. Warranty may be Null & Void if usage of compatible parts & supplies not from Mewamax Sdn Bhd.


*Warranty is valid within the state of Selangor and Kuala Lumpur. However, customers located at more than 50km from our Office may incurred a zone charge if our technician need to travel to the customer’s location.

**Free Delivery within Kuala Lumpur and Selangor.

Include inspect, adjust and repair, exclude labour incurred on computer related operation, Printer Driver, Network & Fax Module support work

Exclude external parts (copier cover, platern, paper tray, cables and bypass) and internal part/s that damage by accident, natural disaster, improper power supply, power surge, lightning, negligence, willful act, damage by rodents or insects, improper use of the copier, use of non – standard papers, fire, burglary and riot



(Applicable to Reconditioned Multifunctional Printer only)

Moneyback Guarantee is within 3 days after delivery


Machine not dented and damaged

Usage less than 1000 copies (black & white / color or combined)

Machine is defective - can’t print, or unable to use